Strattonwood Swim Club Swim Lessons
Cancellation & Refund Policy

⚠️ Student Placement & Safety Policy

Strattonwood Swim Club is committed to both student safety and high-quality instruction. Students must be registered for classes that match their current skill level.

✅ Not sure which level is right?
Our instructors and swim lesson coordinator are happy to assess your child’s swimming ability before registration.

Please do not register your child for a class that exceeds their current skill level or goes against an instructor's progress report recommendation. Doing so will result in removal from the class with no refund issued.


Liability Waiver Requirement

All students must have a signed liability waiver on file before participating in any swim lesson. This is required for all sessions.


Cancellation & Refund Policy

We understand that plans change. Refunds are offered based on the timing of your cancellation:

Timing of Cancellation Refund Amount
30+ days before session starts 100% refund
14–29 days before session starts 80% refund
5–13 days before session starts 50% refund
Less than 5 days No refund

Additional Notes:

  • If Strattonwood cancels a class (e.g. due to low enrollment), a full refund will be issued.

  • No refunds will be given for missed classes. (Exceptions for illness may be considered on a case-by-case basis.)

  • Lessons are held rain or shine. In the event of lightning or thunder, pool closure is required by state law for 30 minutes after the last incident. There is no refund for weather-related cancellations.


Members – Important!

To receive preferred pricing, members must contact the Strattonwood Manager before registering.

[email protected]