Payments and Discounts
Unless you make an arrangement with us in advance, payment is required prior to the start of classes. We can’t guarantee your place in class unless we have a payment or a payment arrangement. We welcome payment plans and other financial solutions to help you manage your budget. Please ask!
We do offer discounts to children enrolled in Early Intervention Services, Siblings and Twins. Occasionally we will offer an Early Bird Special before our sessions. In order to receive the Early Bird Discount, payment must be received in full before the deadline. If you register online, but the payment is not received before the deadline, you will need to pay the full registration fee for the session.
Prorated Classes
If you are interested in joining a group that has already started, we do allow classes to be prorated and you will pay for the classes that are remaining in the session as long as there is space available in the class.
Reverse Prorate – Ideal for Moms and Dads on Family Leave
Because we know what it’s like to want to take advantage of every opportunity you have with your little one, we do offer a Reverse Prorate for families who will not be able to participate in the full session. This only applies to families who are off work because they need to return to work.
Withdrawals and Refunds
Refunds are not given for class registration fees. The only exception to this run would be in the case that the class you registered for does not run, and no other class works for you. In this instance, you would be issued a full refund.
If you need to withdraw prior to the start of class, a full credit will be given to be used for future classes. After the start of classes, no credits are given for withdrawal.
Medical Leave
Families that need to take a Medical Leave due to the birth of a child or an extended illness can call the office to make arrangements and a credit will be given to be used for future classes.
Sicknesses Policy
We know that kids get sick! Please help us keep our center a safe environment for all children and adults by staying home when your child is not feeling well. Illnesses including vomiting, fever, and diarrhea should be clear for 24 hours before returning to class. If your child has been prescribed an antibiotic, please ask your doctor when it will be safe for your child to participate again in scheduled classes with other babies and toddlers.
Makeups Policy
We understand that sicknesses, doctor appointments, and vacations can cause us to miss a class. Please contact the office if you know that your child will be absent for a class.
Families are welcome to make up missed classes in another age-appropriate class during the session, as space allows.
Make-up classes can be scheduled online through the Family Dashboard or by calling the office.
Classes are eligible to be made up until the end of the following session. (Ex. If you miss a class during the Fall 1 session, you have until the end of the Fall 2 session to make it up.)
If no other age-appropriate classes are running, or if all of the other age-appropriate classes are at full capacity, families may request to receive a rollover credit toward the next session that they sign up for (up to the value of two missed classes per session).*
* Rollover credits are not applied automatically; they must be requested by the family.
*Students enrolled in class types that have alternative class times available during the week are not eligible for rollover credits, unless all other classes are full.
In the event of an emergency or special circumstance that results in missing a significant number of classes, please reach out to us directly so we can work with you on the best solution.
Please note: timely communication about absences is essential to help us manage class sizes and make this system work fairly for all families.
Holidays and Public School Breaks
If our session runs through a national holiday or public school break, we typically have classes as usual. We intentionally do this to provide an opportunity for parents who work in the schools to schedule makeups. If you have an older child who is off from school on these dates, they’re welcome to join us in class. (We love to see the Sprouts who have graduated! Just please let us know in advance who to expect.
Visitors in Class
We often get requests to bring other adult family members to our Sprouting Melodies classes. We welcome grandparents, aunts and uncles, as well as special family friends or nannies to come and join us! It’s a great opportunity for other family members to learn the songs we use and how music can be such a helpful tool to support the child’s development. Due to class size, however, we can only allow two adults per child for each class. Please let your Music Therapists know the week before if you can so that we are prepared to welcome your guests.
Friends and Family Referrals Program
Over the years, many of our students have come to our programs based on the recommendations of friends. We do offer a Friends and Family Coupon that you can share with your friends and they will save $15 off their first tuition for Sprouting Melodies. As a thank you to you, you will receive a $20 credit towards your child’s next Sprouting Melodies session.
Repetition Reaps Rewards Program
This program is designed to:
- Reinforce that repetition is the real secret to learning, and
- Thank all of the loyal families who continue to participate in Sprouting Melodies with their children.
Here are the details…
- For every full session that you register for, you will receive a stamp on your Repetition Reaps Rewards Card. (Prorated Sessions will not count towards your 5 classes.)
- After five full sessions, you will receive 50% Off your 6th class!
- Repetition Reaps Rewards cards are for each individual child and stamps can not be combined within your family.
- Stamps can be earned within any Sprouting Melodies class and can be redeemed throughout the year.
We believe that this is truly a great way to both thank you, the parents, and to support your children in their overall early childhood development!
Inclement Weather Policy
In case of inclement weather, Sprouting Melodies will follow the schedule for the local public school district. Our Wakefield Center will follow the Wakefield Public Schools. Please check the listing of school closings online or on TV/ radio on the morning of your class. If the local public schools are closed, our classes are canceled. If schools are delayed, morning classes are always canceled, but afternoon classes might be held. Please call 781-224-3300 if you are not sure whether or not your child’s class is running. Also check our Facebook page and the Home page of our website. We will post closures in these two spots as well.
In the case of inclement weather on a Saturday, we will make our best decision about closings based on the most recent information and we will contact all families at the numbers and emails they have provided to let you know if classes are cancelled.
Classes missed due to inclement weather can be made up during other classes in the session. Please follow the policies for scheduling makeups.
Return Policy on Merchandise
All CD’s, DVD’s and instruments sold in our center are final sale. Unfortunately, due the limited selection we have, we are not able to return or refund merchandise.
Gift Certificates (in any amount)
Many of our families have been the happy and fortunately recipients of the gift of music class! This is a great way for family and friends to give birthday and holiday presents that truly enhance the life of the child and the family! Gift Certificates can e purchased over the phone in any amount and can be mailed to the gift giver, or the gift recipient. Gift certificates can also be used towards merchandise purchases or birthday parties.
Privacy
Roman Music Therapy Services respects your privacy and will never share, sell, or rent your personal information with third parties for their promotional use. Your email and mailing addresses may be shared only with Center for Early Childhood Music Therapy who is the licensor of the Sprouting Melodies Program. Your information would be shared only for educational and quality assurance purposes. Roman Music Therapy Services does send out an e-newsletter which goes to all of our families and community partners. If you prefer not to receive the e-newsletter at anytime, you may unsubscribe via a link at the bottom of the email and you will be removed from the mailing list.
We make every effort to make the Sprouting Melodies music room a place that is free from distractions for both the children and adults in the room, so that full attention can be given to making music with your child. Therefore, we kindly ask that you do not use your phone during class.
There may be occasional opportunities to take photos of your child before or after class. Please be aware of the sensitivity some parents have regarding photographs of their children. If you take any photos, please make sure that only your child is in the photos. This is especially important if you plan to post these images using social media.
There may be times that the Roman Music Therapy Services administrative staff or a professional photographer will come in to take photos during Sprouting Melodies classes. Please know that we at Roman Music Therapy Services will never take photos of you or your child or include you or your child’s photographs in our materials without your written permission.
Thank you for choosing Sprouting Melodies as your child’s music program. We know that these music therapy-based early childhood music experiences will benefit your child and your family for many, many years down the road and we are happy to have your family as part of our program. Please contact us at any time with any questions you may have.
Thank you,
Meredith Pizzi, MT-BC
Founder and CEO