Registration & Payment: Paying the full ChIMES registration fee (online, prior to the start of a session) guarantees your spot for all classes in that session.  No prorated fees for classes missed.  No refunds given within one week of start date. In the event of extenuating circumstances, we will consider roll-over requests on a case-by-case basis. 

Class offerings are based on minimum enrollment. If a class is canceled due to low enrollment, you have the option to take a credit for a future session, or request a refund.

Any outstanding credits or rollovers must be used within one year of the date they were awarded.

When registering, please ensure your selected class day/time works with your schedule. While we understand that family schedules can change, we regularly have full classes with waitlists, and therefore it is typically difficult for us to accommodate requests to switch to different classes/rollovers to future sessions.

Waitlist: If a class is at maximum enrollment, you may join the waitlist. If a spot opens up in your desired class, someone from the ChIMES team will get in touch with you. No payment is required until you are notified of an open spot and choose to enroll.

Make-up Policy: One make-up class is permitted per session. This is on a space-available basis and must be scheduled in advance by emailing [email protected]. Any make-up classes must be redeemed during the same session and cannot be rolled over to a future session.

Instruments: Families can either purchase a ChIMES instrument kit (containing the items used most frequently during class), or bring their own instruments to use during class.

A full list of class policies and procedures will be sent to families prior to the start of the session.