MAKE-UP CLASS POLICY:Two make-ups are allowed for each enrollment and must be taken during the current semester.  Make-ups cannot be carried forward to future semesters. You must discuss with your teacher when a make-up class can be taken. Make-ups may be taken in a similar class with teacher approval.

CLASS REFUND POLICY: No tuition refunds are given after classes begin. Credit toward future classes may be issued in exceptional circumstances. In case of injury, we must receive an email with medical documentation immediately to either freeze the enrollment or issue a credit. If you must cancel, we can refund session fees before the first class, less a $25.00 cancellation fee.

PRIVATE LESSON POLICY: Private lessons must be cancelled 24 hours in advance in order to be rescheduled. No refunds or rescheduling for missed private lessons with less than 24 hour notice. For full private lesson policies, please visit the website here - PRIVATE LESSONS

INCLEMENT WEATHER: MSTDA typically follows NYC Public School policy with regard to weather cancellations. Should public schools close due to inclement weather, please watch for email and social media notifications for MSTDA classes. Semester extensions due to these cancellations will be confirmed via email.

ACCESSIBILITY & ACCOMMODATIONS

SPACE ACCESSIBILITY: MSTDA has two spaces - 507 Main Street, the Music & PlayStation, and 548 Main Street, the Roosevelt Island Cultural Center. 507 Main Street is a step-free accessible space. 548 Main Street has elevator access to the lower level and accessible restrooms. If you have specific access needs, please contact us.

ACCOMMODATIONS: Our programs are designed to be inclusive and accessible to people of all abilities and neurotypes. We offer flexible participation options and welcome accommodation requests whenever possible. If you or your child has a specific need, please contact us in advance - we are happy to work with you.