SCHEDULE CHANGES & CANCELLATIONS*

Can I add a sibling after the session starts?

We do our best to prevent over-crowding of our classes by capping our class enrollment at a maximum of 14 children. Provided we have the space to add an additional child, we are happy to do so. However, if the class you are registered in is at its maximum enrollment we may ask you to switch class times to accommodate an additional sibling.

Can I change my class time once the session starts?

We understand that schedules, and nap times, can change and we always do our best to accommodate requests for class changes as they happen. Provided there is an opening in the class you would like to move into, we are happy to make a change. However, we regret that we are unable to process mid-session changes into full classes.

What happens if I need to cancel my enrollment?

You can cancel your registration for any reason until the session starts. The session start date is designated as the first day of classes for the current session—i.e., the Fall Session start date is 9/20/14 (2014 session dates can be found on the FAQ page of our website). You will be charged a $25 cancellation fee and refunded the rest of your tuition. We regret that there can be NO REFUNDS after the session has begun as your spot in class has been sold and cannot necessarily be resold.

Who should I contact if I have questions or need assistance?

Please contact our Business Manager, Kelli Zuazola, with any questions that arise during the course of the session. Kelli handles all of our class scheduling and administrative procedures and will be able to assist you accordingly. You can reach Kelli via email or phone as listed below.

 

*Please note that classes may be cancelled at any time due to low enrollment.


 

CLASS CANCELLATION

If your class needs to be canceled due to weather, teacher illness, or anything beyond our control, you will be able to schedule a make-up class for the cancelled class.

 

REFUND POLICY

There will be no refunds or credits available for our classes or sessions.

 

IN-PERSON MAKE-UP CLASSES

No family will be allowed into a class without having registered for a make-up class. This is a first-come, first-served system and make-ups are not guaranteed.

 

read all policy details

CONTACT US

Ladybug Music® HQ
12215 Ventura Blvd #114
Studio City, CA 91604

[email protected]
(310) 359-5391