Sprouts TherapyMusic Together
Policies and General Information

Policies and General Information

 

Cancellations/Refunds

All registrations require a 30% deposit which will be forfeited if a registration is canceled. For fully paid registrations, the cancelation fee is 30%. There are no refunds after the semester has begun.

Sprouts Therapy reserves the right to cancel, and/or combine, any class with insufficient enrollment. All efforts will be made to provide families with alternative classes. If a suitable option is not found, families in the cancelled classes will receive a full refund (if a family already received and opened their materials, the cost will be deducted from their refund).

Sprouts Therapy also reserves the right to substitute a different teacher than the teacher originally listed on the website for whatever reason deemed necessary by Sprouts Therapy.

 

Payments

Sprouts Therapy offers installment plans, allowing you to make three smaller payments on your account. When you sign up for an installment plan, you are signing a contract with us: we provide the 10 classes you registered for and you agree to pay the full tuition. If you miss classes for any reason, you will still be charged the full amount. We fulfill our part of the contract by providing classes regardless of whether or not you attended.

 

Make-up Classes

We allow each family the opportunity to make-up three missed classes per semester. Make-ups must be used during the current semester and will not be rolled into next semester. A class may be made up ahead of a planned absence—e.g., travel—or after an unplanned absence—e.g., illness. Because make-ups are a bonus service, spaces are limited. If you know you will be missing a class, please let us know so we can use that space for another family. If you schedule a make-up, don’t attend and do not cancel you will forfeit that make-up.

 

Illness

Please do not bring a sick child to class. Instead, please schedule a make-up class so that children, parents and teachers may maintain optimum health. If you (the adult) are sick, please make use of the wipes and/or hand sanitizer during class. In cases where anyone at home has pinkeye or hand-foot-and-mouth disease, please do not come to class

 

Cell Phones and Cameras

Please turn off and put away cell phones and other electronic devices once inside the classroom. Interacting with you is the most meaningful behavior for your child during Music Together®. During your final class of the semester, please feel free to bring cameras or take video. Please refrain from photography the rest of the semester. 

 

Conversation During Class

Please keep conversation to a minimum during class. Your child learns how to behave in a classroom directly from how you behave in the classroom. If you are busy conversing with a neighbor and not enthusiastically participating in the class, your child learns that talking and inattention to the teacher is appropriate classroom behavior. We love that our classes help people make connections with other mothers and fathers and we encourage you to do that before and after class. 

 

Food, Drinks, Toys

Food and drink is prohibited in the classroom. We want to keep the classroom clean. In addtion, other children will gravitate to your child's snack which creates problems. Please also leave toys and other distractions in the car or in your bag on the provided shelving.

 

Classroom Safety

The adult attending class with a child is responsible for that child’s behavior. Although we accept age-appropriate kinetic behavior, a child’s motor control isn’t well-developed enough to avoid collisions when running -- likely leading to injury of the child him/herself or another child. A child engaging in running or rough play may be asked to leave the room to be calmed down. If a situation becomes chronic and disruptive it will be referred by your teacher to the director for resolution.

 

Classroom Visitors

Always contact the director for permission to bring an extra child, or any more than one extra adult (e.g., grandparent). The classroom experience can be easily spoiled by overcrowding so we have developed the policies outlined below. Thank you for understanding the need for these policies and for your compliance.

Infant Siblings: (under eight months) always attend free with a registered sibling.

Older Siblings: Each visit must be cleared with the director. An older sibling may attend one class per semester free of charge (due to school holiday, etc.). There is a $15 charge per class for subsequent visits, once approved by the director.

Local Friends: If you have a friend from Oahu (with an age-appropriate child) whom you would like to introduce to Sprouts Therapy, please ask them to register on our website for a demo class. 

Out-of-Town Friends: If you have a friend or relative visiting from out-of-town (with an age-appropriate child) whom you would like to attend class with you, please call the director. Either you or the visitor can pay the $15 guest fee as long as there is space available.

Occasional leniency with this policy in an under-enrolled class does not imply that the policy does not continue to be in general effect. Only the director may make these determinations.

Referrals

We are delighted that so many of our families recommend our program to their friends. For each friend you refer, you receive $10 off a subsequent semester. 

Conditions: When you refer a friend, make sure they tell us how they heard about Sprouts Therapy -- there is a field for this on the registration form. You may also inform the director that same semester so she can make a note on your record. If your friend attends the semester, then you are eligible for your discount the following semester. Before registering for the next semester, call the director who will give you a code to redeem your discount upon registering.